Clinic Registration

As of March 30, 2024 the AMN platform will no longer be handling GMD connect clearance exams. 
Follow the visual guidance of our new patient process here - Telehealth Platform Orientation - March 2024

To register your clinic with the GMD Connect platform as a new user, you can do so easily by visiting the GMD Connect Profile Tab or check your email for your GMD Connect configuration details. (email shown below)  

View GMD Connect Configuration from GMD Portal

As a clinic, you will first need to login into your portal. Once you have successfully logged into the main dashboard, notice your profile in the top right of the screen (shown below), please click and navigate to 'Profile'. Note that you or your patient must provide a valid GMD Connect ID when booking an appointment.

Navigate to your profile's "GMD Connect" tab

• Once you have sucessfully navigated to your profile, notice the tabs above your profile picture. Please click and navigate to 'GMD Connect' (shown below)

GMD Connect tab Overview

• The GMD Connect tab (shown below) will provide you with the necessary information to have your patient conduct a GFE with one of our providers.

Sending patients a GMD Connect invitation

• Scheduling your patient for a telehealth visit is now made simple, notice the "Patient Invite Email" button on the last row of the table. Once you click on this button, a pop-up window will appear (shown below). In this window you will enter the email address of your patient and click submit!

To see the patients view after the email is sent, please reference - Telehealth Made Easy: Patient Scheduling Overview

Step 1: Navigate to GMD Connect (Patient View)

• Upon clicking the GMD connect booking link provided by GuardianMD, you will be presented a screen to book your appointment. Follow the instructions on screen, select your state of residency, and click the "Confirm State" button. You can also have your patients do this themselves, please ensure they select the correct state of residence and input the correct unique ID. 

• Once the patient has selected their state, they will review the type of appointment and click the blue confirm button to proceed.  

Step 2: Select Date & Time (Patient view)

• Once the appointment type is confirmed you or your patient will be presented with a calendar and available dates. Review the calendar on the left side of the screen and select the desired month and day.

• Your patient will promptly follow by reviewing and selecting a time on the right side of the screen. Proceed by clicking the blue confirm button.

Step 3: Patient Information

• Once your patient has confirmed the date and time of the appointment, we would need a bit more information on the following screen. You or your patient will fill out the contact information shown below.

Your clinic's unique 8-digit GMD Connect ID is required on this screen. 

• Upon filling out the contact form and clicking the confirm appointment button, you will be presented with the following confirmation. 

Your patient will recieve an email to finalize registration of their GMD Connect account.

Step 4: Finalizing your account & Creating your password (Patient View)

• Inside the email sent to your patient's inbox, at the bottom, they will find a blue button to finalize setting up your account.  

• Your patient will be prompted to create a unique password and will continue by filling out a short intake form. 

Step 5: Complete the Intake Form (Patient View)

• After setting your password, your patient will continue by filling out a short intake form. These form helps create a full picture of your health for your clinic.

• Patients have finalized their GMD Connect account registration once they have created a password, and completed the intake form. Continue reading further for information regarding your GMD Connect account. 

Account Dashboard: 

• The GMD Connect dashboard is where your patient can access various health tracking metrics, future booking, chart document upload, and more.

Prior to your patients appointment: 

• Any forms to be completed by and before your patient's visit, will be sent over two contact methods. The first of which, an email will be sent, or your patient can view the forms tab on the left side of the screen, shown below.

Appointment in 10 minutes?

• If your patient has an upcoming GMD Connect appointment in 10 minutes or less, they will find a "Join Appointment" button at the top of the screen with an icon of a video-camera. Shown below.
  

After your Appointment 

• Once the patient's appointment is completed, they can view the clearance form in the documents tab on the left side of the screen, for proof of your appointment. Your patient will also be sent an email reminder that your form is ready to be viewed.

Scheduling a new appointment

• If your or your patient would like to book an appointment. Simply navigate to the appointments tab on the left side of the screen, click the "Book Appointment" button. Select your appointment type, date, and time to confirm.

Email confirmation is sent for each appointment booked.