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What are credits?

Credits can be used for chart reviews (one credit per chart review). Credits do no expire and accumulate throughout the contract.

 
How do I get credits added to my account?

• Credits are added monthly to all client accounts.
• The number of credits you receive is based on YOUR PLAN:
  • Core = 3 credits per month
  • Elite = 12 credits per month
  • Telemedicine = 10 credits per month

If you need more credits, you can purchase them by following the steps below:

Step 1: 

• Log into your GuardianMD Portal using your User ID and password.

Step 2: 

• Click Billing Details.
• In the drop-down menu, select Billing Dashboard.

Step 3: 

• Click the Add Credit tab.
• You can either select the package or type in desired number of credits you would like to purchase.

Step 4: 

• Click Buy and verify purchase.
• The credit on file will be charged.

NOTE: Credits are not used for any other document upload in the platform, including the following:

1. Documents requiring a signature.

2. Documents not requiring a signature

3. Protocol Documents.