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In order to cancel your GuardianMD Account, you can open a support ticket and select the "Billing" group, or email billingsupport@guardianmd.com and give the following information:
Your Name
Your Clinic's Name
Your Desired Cancellation Date
The Reason for Cancellation (optional)
What happens next?
Once our team has been notified of your desire to cancel, you will receive a message back and the cancellation process will begin. You would still have services until the end of your contract period, and you would not receive any further invoices after that.
At the end of your contract period, you will be disconnected from your overseeing physicians and will be unable to log in to the portal. Guardian archives your paperwork and forms in case you decide to come back in the future, but it is suggested that you download any paperwork from the portal to keep in your own records as well.
What happens next?
Once our team has been notified of your desire to cancel, you will receive a message back and the cancellation process will begin. You would still have services until the end of your contract period, and you would not receive any further invoices after that.
At the end of your contract period, you will be disconnected from your overseeing physicians and will be unable to log in to the portal. Guardian archives your paperwork and forms in case you decide to come back in the future, but it is suggested that you download any paperwork from the portal to keep in your own records as well.
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