How do I remove a user from my clinic account?

Modified on Fri, 26 Jan at 11:32 AM

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How to remove users and user licenses from your clinic account.



Step 1: Log in to your GuardianMD Clinic Account. This is the account that you created when first signing up.


Step 2: Click on "Manage Users" in the left-hand side bar


Step 3: Find the name of the user you wish to remove and click "Action". From the dropdown menu select "Delete User".


Step 4: If the user you are removing is an Advanced User or a Standard User, you should also make sure to remove their user license from your account so that you are not paying for an additional slot that you do need. In order to do this, click "Billing Details" in the left-hand side bar and then click "Subscriptions".



Step 5: There will be a window in the top right of the screen titled "Add/Remove Users". Next to the user type that you are removing, click the minus "-" button. This will remove the user slot and automatically adjust your payment accordingly. 



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